Prescription Refills

Pre-order for fast pick-up or delivery

Save time and organise your pet’s prescriptions or products easily online. Once you’ve pre-ordered, you can arrange to collect them from the clinic or arrange for postage. For in-clinic pick-ups, we’ll send you a text message when your order is ready for collection.

If you choose postage, a shipping fee will be added.

Please allow 24 hours for order processing. If your item is out of stock, we’ll contact you as soon as possible. We order regularly, and often have products in stock within 48 hours.

Please note: Some prescriptions will require an examination of your pet prior to re-filling. Many prescriptions require your pet to be examined before dispensing. This ensures that your pet is healthy enough to handle any potential side effects and provides further confirmation that the medication is appropriate for your pet’s condition.

Will you pick up in hospital or would you like your refill mailed?

How would you like us to contact you when your refill is ready for pick-up or has been shipped?

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